A Complaint Letter

17^th April 2012

Dear Sir,

I am writing to complain about the new television which I bought from your company.

Yesterday, I bought it from ABC Shop in Mongkok.  The model is EX-18520.  The problem was that when I turned it on, I saw smoke coming out of it.  I was scared because it was dangerous.

I hope you can exchange it with a new one which works properly.

Please contact me as soon as possible at 95675632.

Yours faithfully,

Jaffer Leung